Shipping policy

SHIPPING POLICY


Thank you for choosing SaintSwagStudios. We strive to ensure that every order is prepared and delivered efficiently and securely.


• 1. Order Processing


Orders are typically prepared and dispatched within 1–3 business days (Monday to Friday, excluding public holidays).


Once your order has been shipped, a confirmation email will be sent to you.


• 2. Shipping Costs & Delivery Estimates


Shipping fees are calculated during checkout based on the delivery destination.


Estimated delivery periods:


* South Africa: 7–15 business days

* International Orders: 7–15 business days


Delivery times are estimates and may be affected by factors outside our control, including courier delays, customs inspections, or peak order periods.


• 3. Order Tracking


After your order has been dispatched, a tracking number will be provided via email.


This tracking information can be used to follow the progress of your shipment.


• 4. Shipping Information


Customers are responsible for providinaccurate shipping details when placing an order.


SaintSwagStudios cannot be held responsible for deliveries made to addresses entered incorrectly at checkout.


• 5. Delivery Delays


Although we aim to meet all estimated delivery timeframes, delays may occasionally occur due to:


* Courier network interruptions

* Severe weather conditions

* Customs procedures

* Incorrect delivery information supplied by the customer


• 6. Missing or Damaged Deliveries


If your package arrives damaged, or if it has not been delivered within the expected timeframe, please contact us within 7 days of the expected delivery date.


Please reach out to:


📧 Sealen.arcylic@gmail.com


• 7. Contact Information


For any shipping-related questions or concerns, please contact us:


📧 Sealen.arcylic@gmail.com


📞 064 672 0414