Shipping policy
SHIPPING POLICY
Thank you for choosing SaintSwagStudios. We strive to ensure that every order is prepared and delivered efficiently and securely.
• 1. Order Processing
Orders are typically prepared and dispatched within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been shipped, a confirmation email will be sent to you.
• 2. Shipping Costs & Delivery Estimates
Shipping fees are calculated during checkout based on the delivery destination.
Estimated delivery periods:
* South Africa: 7–15 business days
* International Orders: 7–15 business days
Delivery times are estimates and may be affected by factors outside our control, including courier delays, customs inspections, or peak order periods.
• 3. Order Tracking
After your order has been dispatched, a tracking number will be provided via email.
This tracking information can be used to follow the progress of your shipment.
• 4. Shipping Information
Customers are responsible for providinaccurate shipping details when placing an order.
SaintSwagStudios cannot be held responsible for deliveries made to addresses entered incorrectly at checkout.
• 5. Delivery Delays
Although we aim to meet all estimated delivery timeframes, delays may occasionally occur due to:
* Courier network interruptions
* Severe weather conditions
* Customs procedures
* Incorrect delivery information supplied by the customer
• 6. Missing or Damaged Deliveries
If your package arrives damaged, or if it has not been delivered within the expected timeframe, please contact us within 7 days of the expected delivery date.
Please reach out to:
📧 Sealen.arcylic@gmail.com
• 7. Contact Information
For any shipping-related questions or concerns, please contact us:
📧 Sealen.arcylic@gmail.com
📞 064 672 0414